AI & Conversational UX

360° Value Navigator

Aug 2022 – Present · iF Design Award 2026

Ask a question in plain language, get an answer you can trust: conversational analytics for senior leaders.

Conversational AIStorytelling with dataTokenizationCanvas viewComplex prototyping

iF Design Award 2026 certificate for 360° Value Navigator

My role

Product Designer

Timeline

Aug 2022 – Present

Users

Senior leadership: management committee, finance, talent leads

Tools

Figma, Figma Make, Claude, Copilot

01Impact

iF 2026Design Award, UI / Digital Media Interfaces

5K+authorized platform users

38%+management-level users

02Context

The problem

Senior leaders worked across siloed reports and rebuilt insights by hand for every meeting. Decisions slowed down, and answers rarely looked forward.

[Add: one line on the business goal or how success was measured]

Image placeholder: product screen: conversation + chart

03My contribution

What I did

Defined conversation flows and reusable AI interaction patterns: conversational cards, Canvas views and drill-through.
Built tokenised light and dark components that scale across reports.
Designed AI-assisted insights and enablement flows: definitions, tutorials, demos and support.
Wrote use cases across HR, profitability and operations questions, with follow-up prompts that keep the conversation going.

04Use cases and decisions

How I decided

Start with the question, not the chart

Leaders think in questions. I built use cases around what they already ask, then let the chart follow the answer.

Make every answer inspectable

Conversational cards, Canvas view and drill-through let a leader move from a headline to the evidence in one step.

Teach inside the product

Definitions, tutorials, demos and support live in the flow, so a new user is productive without a training session.

[Add: name the options you rejected for one decision]

05Process and solution

Screens and flows

Image placeholder: screen or flow

06Outcome

Results and learnings

An AI analytics experience that leaders actually adopt, recognised with the iF Design Award 2026. It now serves 5K+ authorized users, 38%+ of them at management level.

[Add: one thing you would do differently, and one thing you learned]

“Add a testimonial that fits this project.”

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